Documentation

How CCD-Suite works.

CCD-Suite is an agent platform that runs on a knowledge graph instead of a chat log. Where most "AI for business" tools start fresh on every conversation, CCD-Suite carries forward a persistent memory of your tenant — every customer interaction, every closed deal, every document, every preference — and lets a fleet of agents reason over that memory through a strict four-namespace context model.

This section is for users, developers, and integrators. If you're an operator running the self-host bundle, the Self-host CCD section is where you want to be.

Start here

If you've never used CCD-Suite:

1. Overview — a five-minute tour of what the app does and what its layout means.
2. Mental model — the four-namespace context pattern that everything else is built on. Worth reading once; answers all your "but how does the agent know X" questions.
3. Concepts → Memory — start at memory and work through the five concept pages.

Map of the docs

Concepts

How the platform reasons. The four namespaces (memory, skills, tasks, user) + the knowledge graph that ties them together.

• Memory — episodic + semantic, promotion pipeline.
• Skills — playbooks the orchestrator pulls in.
• Tasks — planned actions, confirmation gating.
• User namespace — preferences, profile context.
• Knowledge graph — nodes, edges, embeddings, citations.

Agents

How an agent run actually executes — the orchestrator pattern, when it delegates to subagents, how tool calls are structured.

• Orchestrator — root agent + system prompt.
• Subagents — delegation + parallel execution.
• Tool calling — definitions, multi-round flows, error handling.

Surfaces

The four primary UIs you spend your day in.

• Today — daily card feed with citations.
• Inbox — pending actions awaiting confirmation.
• Dashboard — module dashboards + custom views.
• Settings — profile, integrations, billing.

Modules

The business domains. Each ships with its own schema, dashboard, and agent skills.

• CRM — leads, contacts, deals, pipeline.
• Content — campaigns, calendar, social.
• Analytics — KPIs, queries, charts.

Integrations

How CCD-Suite connects to your existing tools.

• MCP servers — Model Context Protocol.
• Social (Ayrshare) — multi-network social.
• OAuth providers — Google, Microsoft, GitHub.

API + Reference

For developers building on top of the platform.

• REST API — endpoints, auth, pagination.
• Webhooks — event types, signature verification.
• Security model — RLS, multi-tenant isolation, JWT.
• FAQ — common questions, edge cases.

Cloud vs self-host

Concepts in this section apply to both editions. The Self-host CCD section is purely about install + operations — once you're running, the product is the same.

A few features are cloud-exclusive (cross-org benchmarks, SSO/SAML, deep audit log) — those are flagged on the pages where they come up.